Legal information


In accordance with French law no. 2004-2005 of 21 June 2004 relating to trust in the digital economy, the website we have created provides the public with information about our company.

The following conditions apply to anybody who accesses and uses the website and its associated content and services.

Our legal information is subject to change, so we urge you to refer to it and make yourself aware of it as often as possible.


The site belongs to the company TRAVELSOFT (a simplified joint stock company (SAS) with capital of €16,618,207 listed in the business and companies register (RCS) of Paris under number 821 429 792 – APE 6420 Z), having its head office at the following address: 38 avenue de l’Opéra – 75002 Paris – France.

Person responsible for publication: Mr Christian Sabbagh, in his capacity as Chairman
Email :
Tel.: +33 (0)1 44 71 30 20


The site is hosted by Claranet, which has its head office at the following address: 68 rue du Faubourg Saint Honoré – 75008 Paris – France.



The information provided on the site is intended solely to give a general overview of TRAVELSOFT’s products and services, rather than being exhaustive. Before relying on information provided on this site, you should check it and/or seek further information from TRAVELSOFT.

TRAVELSOFT may in no circumstances be held liable for any direct or indirect consequences resulting from losses or delays linked to the use of this website or an inability to use it.

On its site, TRAVELSOFT offers links to other sites. TRAVELSOFT has no control over websites other than its own and takes no responsibility for these sites or their content.
TRAVELSOFT cannot guarantee that there are no typographic errors, imprecisions or technical inaccuracies on the site. TRAVELSOFT does not guarantee the accuracy of published information. It is your responsibility to check information with TRAVELSOFT before making decisions about services, products or other items presented on this website.

Protection of Personal Data

TRAVELSOFT may collect and process personal data from visitors to its website, in its capacity of Data Controller, within the meaning of the French Act (amended) no. 78-17 of 6 January 1978 relating to computing, electronic files and civil liberties. This Act is referred to in the remainder of this legal information as the “French data protection act”.

By personal data we mean, in accordance with the French data protection act, any information relating to a natural person who is identified or may be identified, directly or indirectly, by reference to an identification number or to one or more details specific to him or her.

TRAVELSOFT strives to respect and protect confidentiality. It undertakes to develop and implement appropriate measures in order to ensure the security of your personal data. To monitor the implementation of these rules, TRAVELSOFT has appointed a Correspondant Informatique et Libertés (data protection officer, or CIL) who is the company’s dedicated contact with the Commission Nationale de l’Informatique et des Libertés (the French National Data Protection Commission, or CNIL).

How we use data

The personal data collected via TRAVELSOFT’s website is collected in order to deliver TRAVELSOFT’s services, including:

  • to respond to your requests made via forms or by using the contact methods available on TRAVELSOFT’s website,
  • to contact you about satisfaction surveys or market research,
  • to canvas you if you have given us permission to do so,
  • to personalise your interaction with our sites, make your browsing experience smoother and to compile statistics on the use of TRAVELSOFT’s website,
  • for an application for a job with TRAVELSOFT,
  • to develop a partnership.

Recipients of data

The data collected on the TRAVELSOFT website is for the sole use of TRAVELSOFT, and will not be transferred to third parties.

To better meet your requests and needs (for example, to select the most suitable service offering, etc.), the data collected may be shared with subsidiaries or entities of the TRAVELSOFT Group.

Data security

TRAVELSOFT undertakes to take every precaution to preserve the security and confidentiality of the data collected by implementing appropriate technical and organisational measures.


In order to optimise and improve the quality of the services you are offered and ensure they are better suited to your needs, TRAVELSOFT may use “cookies”.

By accessing and continuing to browse TRAVELSOFT’s website, you give your agreement to the storage and use of cookies on your device, and you state that you read the information given to you concerning the use of cookies, and your options should you want to object to it.

For more information on the use of cookies by TRAVELSOFT, please read our Cookies Policy.

Data conservation

Unless specific regulations are applicable, TRAVELSOFT keeps the personal data it collects for the period justified by the purpose of their processing.

Your rights under the French data protection act

In accordance with the French data protection act, you have the right to access, correct and object to the use of your personal data.

To exercise this right, please write to:
CIL TRAVELSOFT – 38 avenue de l’Opéra – 75002 PARIS

In accordance with current regulations, in order to prove your identity, your request must be signed and accompanied by a photocopy of a valid ID document bearing your signature, and specify the address to which the response should be sent.

Intellectual property rights

TRAVELSOFT, the website and its content (the company’s own or belonging to its partners) are protected by trademark law and/or copyright law and other laws. All of these elements remain the sole property of TRAVELSOFT or its partners. In accordance with the provisions of the French intellectual property code, the legislative or regulatory provisions of all countries, and international agreements, any representation and/or reproduction, use or exploitation, in whole or in part, of any of the aforementioned elements without the prior written consent of TRAVELSOFT or its partners is prohibited.